Welcome to Dream House Victoria! These terms and conditions govern your access to and use of our website, https://dreamhousevictoria.com.au/ (the "Website"). By accessing or using the Website, you agree to comply with these terms and conditions. Please read them carefully.
1. General Information
1.1 Ownership
The Website is owned and operated by Dream House Victoria ("we," "us," or "our").
1.2 Amendments
We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the Website constitutes your acceptance of the updated terms.
1.3 Contact Information
For inquiries, please contact us:
- Email: info@dreamhousevictoria.com.au
- Phone: 0422 280 143
- Address: 525 Bridge Road, Richmond, Victoria
2. Use of the Website
2.1 Eligibility
You must be at least 18 years old or have parental/guardian consent to use the Website.
2.2 Prohibited Activities
You agree not to:
- Use the Website for any unlawful purpose.
- Interfere with or disrupt the operation of the Website.
- Engage in data mining, scraping, or unauthorized data collection.
- Attempt to gain unauthorized access to our systems or servers.
2.3 Intellectual Property
All content on the Website, including text, images, logos, and design elements, is owned by Dream House Victoria or licensed to us. Unauthorized use of this content is strictly prohibited.
3. Products and Services
3.1 Product Descriptions
We strive to provide accurate descriptions of our products and services. However, we do not guarantee that all descriptions, images, or pricing information are error-free.
3.2 Pricing
Prices are listed in Australian Dollars (AUD) and may change without prior notice. Prices do not include delivery fees unless explicitly stated.
3.3 Availability
All products are subject to availability. We reserve the right to discontinue or limit the availability of any product without notice.
4. Orders and Payments
4.1 Placing an Order
By placing an order, you confirm that all information provided is accurate and that you are authorized to use the payment method provided.
4.2 Payment Terms
Payments must be made in full at the time of purchase unless otherwise agreed upon. We accept payment methods as listed on the Website.
4.3 Order Cancellations
We reserve the right to cancel orders for reasons including, but not limited to, product unavailability, pricing errors, or suspected fraudulent activity.
5. Returns, Refunds, and Exchanges
Our exchange and return policy aligns with Australian Consumer Law (ACL). For full details, please refer to our Exchange and Return Policy.
6. Delivery and Pick-Up
6.1 Delivery
Delivery is available at an additional cost, calculated based on your location. We are not responsible for delays caused by third-party delivery services.
6.2 Pick-Up
Customers may pick up their orders from our showroom:
525 Bridge Road, Richmond, Victoria
7. Limitation of Liability
To the maximum extent permitted by law, Dream House Victoria:
- Disclaims all liability for any indirect, incidental, or consequential damages arising from your use of the Website.
- Does not guarantee uninterrupted or error-free access to the Website.
- Is not liable for any loss or damage caused by reliance on Website content.
8. Privacy Policy
Your use of the Website is subject to our Privacy Policy. We are committed to protecting your personal information in compliance with Australian Privacy Principles.
9. Third-Party Links
The Website may contain links to third-party websites. We do not endorse or take responsibility for the content, policies, or practices of these third-party websites.
10. Governing Law
These terms and conditions are governed by the laws of the State of Victoria, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Victoria.
11. Termination
We reserve the right to terminate or restrict your access to the Website at any time without notice if you violate these terms and conditions.
12. Contact Us
If you have any questions about these terms and conditions, please contact us:
- Email: info@dreamhousevictoria.com.au
- Phone: 0422 280 143
- Address: 525 Bridge Road, Richmond, Victoria
Thank you for visiting Dream House Victoria. We hope you enjoy your experience with us!